View our quick instructions on how to place your Click & Collect order:
1- Browse through products by category or using the search bar.
2- Add your products to your Cart by using 'Add to Cart’ button.
3- Click your “Cart” icon from the top right of the screen and hit the 'Go to Checkout’ button.
4- Choose the store location you would like to collect your order from using the drop down list.
5- Select your payment mode and fill the required information.
6- Fill in your personal detail to complete your order.
7- Click 'Place Your Order' button to review and pay.
8- Once you have selected the preferable store location to pick your order from, you order will be available for collection within 72 hours post confirmation.
9- Orders placed before 2:00 PM from Monday to Friday will be available from next business day at 3:00 PM, while orders placed after 2:00 PM (and all day Sunday) will be available for collection only after 2-3 business days.
10- You shall receive a confirmation email from our side where the chosen store location will be mentioned.
11- Any person can collect your order. However, they will need to bring: The Order confirmation message(SMS or Email), Emirates ID or Passport.
12- Please note that your order will be available at the pick up store location until 5 days post confirmation. In case of failing to collect the order, your order will be cancelled and returned to our warehouse and we shall process your refund.