Return & Refund
At PAN Emirates, we understand that sometimes you may wish to return an item and we deeply respect your decision. To make things simple for you, we have detailed information regarding return, refund and exchange of items.
You may cancel your Order within 3 days after the date of delivery and request for a return.
For hygiene reasons, no refund or exchange will be made on unwrapped bed linens, fabrics and mattresses.
After the receipt of the returned order, we will Refund the cost of the purchased Products within 5-7 days via bank transfer. Refund will be done on the same card that was used while purchasing the products online.
You may also cancel your Order if the Products are damaged faulty or not as described, in such case we will refund the delivery cost as well,if you paid any..
If you have any questions regarding The Order return & Refund, or have any other questions, please contact us via email at [email protected]emirates.ae.